Warranty Service

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Limited Warranty for USA

Proof of purchase required for all repair or replacement

Coverage – Labor

For a period of 12 months from date of purchase of your Atyme product, we will pay an authorized Atyme service center the labor charge to repair any defects in materials or workmanship in your television. If your television is unrepairable we will provide you with a refurbished unit of the same or better model.

Coverage – Parts

For a period of 12 months from date of purchase of your Atyme product, we will pay an authorized Atyme service center for the new, or at our option, refurbished replacement parts needed to repair any defects in material or workmanship in your television. If your television is unrepairable we will provide you with a refurbished unit of the same or better model.

How to Obtain Service

For assistance (U.S.A) – if you purchased Atyme product in U.S.A, please call 1-855-922-8963.

Or visit: www.atyme.net

 

A customer representative will troubleshoot with you over the phone and determine if the TV needs to be serviced. If service is required a technician will call you and schedule an appointment for repair. Depending on the scale of repair the technician will determine if it will be in home or repaired in shop.

Items Not Covered by Limited Warranty

Your limited warranty does not cover the following items:

-Un-installation, installation and adjustment of customer controls and operating instruction.

-Batteries and customer replacement fuses -Damage due to misuse, abuse, negligence or neglect including but, not limited to, damage resulting from exposure to moisture, humidity or salt.

-Inability to receive a signal due to problems not caused by the product.

-Damage to the product due to images burnt into the screen.

-Product purchased or serviced outside of the United States.

-Product modified or incorporated into other products.

-Damage due to acts of nature, including but not limited to, lightning damage or flooding.

 

Commercial Use Excluded

This limited warranty only applies to products used for personal use and does not cover any product used for institutional, commercial or rental purposes.

Limitation of Warranty

THIS LIMITED WARRANTY IS THE SOLE AND EXCLU- SIVE WARRANTY APPLICABLE TO THIS PRODUCT. ANY OTHER WARRANTY, EITHER VERBAL OR WRITTEN, (INCLUDING, BUT NOT LIMITED TO, ANY VERBAL OR WRITTEN WARRANTIES BY ANY OTHER PERSON OR AGENT) REGARDING THIS PRODUCT IS SUPERCEDED BY THIS LIMITED WARRANTY. NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATYME CORPORATION, INC., ITS AGENTS, INDEPENDENT CONTRACTORS, SALES REPRESENTATIVES, EMPLOYEES, RETAIL DEALERS, WHOLE SALE DISTRIBUTORS OR ANY OTHER THIRD PARTY SHALL CREATE A GUARANTY OR INCREASE, EXPAND OR MODIFY THE SCOPE OF THIS LIMITED WARRANTY.

IN NO EVENT, SHALL ATYME CORPORATION, INC.  BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR CONNECTED WITH THE PURCHASE OR USE OF THIS PRODUCT OR FOR ANY BREACH OF THIS LIMITED WARRANTY.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY FOR THIS PRODUCT, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED IN DURATION TO THE TWELVE (12) MONTH TERM OF THIS LIMITED WARRANTY.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE PROVISIONS MAY NOT APPLY TO YOU. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU ALSO MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. THIS LIMITED WARRANTY IS APPLICABLE ONLY TO PRODUCT PURCHASED AND USED WITHIN THE UNITED STATES.

Technical Support

We can help with your questions on:

  • New product setup
  • Connecting your devices
  • Technical problems

 

We welcome any questions or suggestions from you. Feel free to call us at the number provided below. Our customer service representatives will be more than happy to assist you over the phone.

Hours of operation

9 AM – 5 PM Monday – Friday PST

Contact us

Phone    1-855-922-8963

Homepage www.atyme.net